Privacy Policy
Last Updated: September 2025
Vella Brothers Upholstery (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us, whether online, by phone, or in person.
Information We Collect
We may collect personal information when you:
- Contact us through our website, email, or phone
- Place an order or request a quote
- Subscribe to our updates or newsletter
- Visit our website (via cookies or analytics tools)
Information collected may include:
- Your name, email address, phone number, and address
- Details about your enquiry, order, or project
- Website usage information such as pages visited and time on site
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Prepare and deliver quotes or orders
- Improve our products, services, and website experience
- Send you updates, offers, or information you’ve requested (you can unsubscribe at any time)
We will never sell or rent your personal information to third parties.
Data Storage & Security
We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Your information may be stored electronically or in hard copy but will always be kept securely.
Cookies & Website Analytics
Our website may use cookies and analytics tools to understand how visitors use our site and to improve your experience. You can disable cookies in your browser settings if you prefer.
Sharing Your Information
We may share information with trusted service providers who assist us in operating our website, delivering orders, or running our business — but only where necessary and with your privacy protected.
Your Rights
You may request access to, update, or correct your personal information at any time.